WC7830 printing problem

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • houly
    Non-tech
    • Apr 2015
    • 30

    #1

    WC7830 printing problem

    Hello,
    I have a printing problem : two blue spots on each page printed. This problem is visible on the x axis, I mean little side of a A4 page, I already printed support page but my problem is the axis is not the same : they mention a drum problem when spots are present on large side instead of little one in my case. The distance of those points is 95mm. Do you think it's the drum I need to replace the drum ?

    Thanks for your help
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1783

    #2
    Are you really tech? Long side, short side? Replace drum.

    Comment

    • houly
      Non-tech
      • Apr 2015
      • 30

      #3
      Hello xcopytech,
      Thanks for your reply.
      Sorry, no I'm not a tech => corrected in my profile...
      The spots are on low side, OK thanks I have to replace drum.

      Comment

      Working...