Xerox C70 with Booklet finisher error 012-212 and 024-747

[bryant28282000]

Hello I am getting error 012-212 when printing to the middle tray on the finisher

[Dech]

Re: Xerox C70 with Booklet finisher error 012-212 and 024-747

FOR A D FINISHER

After the Stacker Tray has started rising, the Mix Stack Sensor turned ON.

Procedure

Yes No
Go to 2.2.3.2 Permeable Sensor Failure FIP and fix the Mix Stack Sensor.


Alternately input DC330[012-059] (Up) and [012-060] (Down), and turn them ON. Does the Elevator Motor rotate?
Yes No
Does the voltage between the Elevator Motor J8094-2 (+) and the GND (-).
Does the voltage immediately becomes +24VDC when DC330[012-059] (Up) is turned ON?
Yes No
Check the voltage between the Finisher PWB J8024-3 (+) and the GND (-). Does the voltage immediately becomes +24VDC when DC330[012-059] (Up) is turned ON?
Yes No
Is the voltage between the Finisher PWB J8024-7 (+) and the GND (-) +24VDC?
Yes No
Refer to BSD CH15.5 and check the +24VDC circuit to the Finisher PWB J8024-7.


Replace the Finisher PWB. (PL 25.3)



Check the connection between the Finisher PWB J8024-3 and the Elevator Motor J8094-2 for an open circuit and poor contact.



Check the voltage between the Elevator Motor J8094-1 (+) and the GND (-). Does the voltage immediately becomes +24VDC when DC330[012-060] (Down) is turned ON?
Yes No
Check the voltage between the Finisher PWB J8024-10 (+) and the GND (-). Does the voltage immediately becomes +24VDC when DC330[012-060] (Down) is turned ON?
Yes No
Is the voltage between the Finisher PWB J8024-7 (+) and the GND (-) +24VDC?
Yes No
Refer to BSD CH15.5 and check the +24VDC circuit to the Finisher PWB J8024-7.


Replace the Finisher PWB. (PL 25.3)



Check the connection between the Elevator Motor J8094-1 and the Finisher PWB J8024-10 for an open circuit and poor contact.



Replace the Elevator Motor. (PL 25.35)



It can be considered that there were no errors during this service visit.
Again, check the operation of the Elevator Motor, check for partial disconnection of sensor harness and check whether there are any sources of noise in the vicinity of the machine.
If the problem persists, replace the Finisher PWB. (PL 25.3)

[Dech]

Re: Xerox C70 with Booklet finisher error 012-212 and 024-747

For a C Finisher

The Stacker Tray rose to an abnormal height beyond the defined upper limit (Stack Height).

Cause/Solution

Check the following:

• Malfunction of the Stacker Motor (DC330[012-060] through DC330[012-062])(PL 26.77)
  
• Improper installation or malfunction of the Stack Height Sensor 1 (DC330[012-264])(PL 26.65)
  
• Improper installation or malfunction of the Stack Height Sensor 2 (DC330[012-265])(PL 26.65)
  
• Wear, malfunction, or breakage of the drive gear
  
• Slack on the belt
  
• Detached belt

If no problem is found by the check, replace the Finisher Main PWB. (PL 26.65)