Jams in black and white only

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  • Reeves
    Trusted Tech
    250+ Posts
    • Apr 2012
    • 272

    [Jamming] Jams in black and white only

    I have a Xerox wc 7855 when I print or photocopy in black and white it jams just before fuser unit but when I print or photocopy in color it is not jamming it's printing Okey what could be the problem
  • xcopytech
    Service Manager
    1,000+ Posts
    • Aug 2006
    • 1728

    #2
    What is fault code on machine screen

    Comment

    • Reeves
      Trusted Tech
      250+ Posts
      • Apr 2012
      • 272

      #3
      Originally posted by xcopytech
      What is fault code on machine screen
      Faulty code for paper jam

      Comment

      • shinchan
        Trusted Tech
        100+ Posts
        • May 2011
        • 179

        #4
        my understanding :
        jam = paper transportation section. In my opinion paper transportation ignores color / black.. The only way it could jam is MOB sensor acting weird.
        try copying / printing in color 100 pages. check if paper jam occurs....

        check your registration clutch, usually it is rusty.

        Comment

        • Reeves
          Trusted Tech
          250+ Posts
          • Apr 2012
          • 272

          #5
          Originally posted by shinchan
          my understanding :
          jam = paper transportation section. In my opinion paper transportation ignores color / black.. The only way it could jam is MOB sensor acting weird.
          try copying / printing in color 100 pages. check if paper jam occurs....

          check your registration clutch, usually it is rusty.
          I replaced the transfer belt assembly machine is working Okey now black and white is not jamming now

          Comment

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