Recover from interrupted factory reset

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  • MezTemplar
    Junior Member
    • Sep 2024
    • 2

    #1

    Recover from interrupted factory reset

    I have a Xerox Versalink C605. While performing a factory reset I accidentally knocked out the power cord and now I get Device Fault 116-330. I tried to initialize the disk in Special Boot Mode, but no luck. There is nothing physically wrong with the device. How do I fix this?
  • MezTemplar
    Junior Member
    • Sep 2024
    • 2

    #2
    I was able to fix it using the "Storage Device Initialization Mode".
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    • peakmunch
      Junior Member
      • Sep 2024
      • 1

      #3
      Oh, that’s frustrating! It seems like the interrupted reset might have thrown things off. Here’s a trick that sometimes helps: try unplugging the printer from the wall and leaving it disconnected for about 10 minutes. This can sometimes clear out any lingering issues. When you plug it back in and restart it, see if that resolves the error. If it doesn’t, you might need to do a firmware reinstall. Head over to Xerox’s support site, download the latest firmware, and follow their steps to update it. If you’re still stuck, giving Xerox support a call could be your best bet—they can walk you through some advanced troubleshooting or arrange for a repair if needed.

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      • pkt.hoangquan
        Technician
        • Nov 2021
        • 25

        #4
        Originally posted by MezTemplar
        I was able to fix it using the "Storage Device Initialization Mode".
        I think you need to format HDD.
        In the SPECIAL BOOT MODE one finger touch SPECIAL another finger touches BOOT and press HOME button.
        You can find HDD FORMAT MODE as number 4.

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