Altalink C8145 stuck on blue screen

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  • axanar
    Junior Member
    • Nov 2024
    • 1

    #1

    Altalink C8145 stuck on blue screen

    Hello,

    After a failed upgrade to latest firmware, Altalink C8145 is stuck on blue screen and won't go any further. I tried to altboot with latest firmware from Xerox website and I get message: "Altboot DLM corrupted". Download again and retry. Please remove USB drive to halt the device" (I made sure file was downloaded correctly)

    Can you please point me to the correct file for altboot?

    Device software was 105.010.009.34422 before failed upgrade, from upgrade logs I see latest patch that was applied was LDRPC814555v7 on 105.010.34422.746306v4.

    From log last lines:
    INFO InstallDLM: - install DLM name : dlms/XeroxAltalink_C8145-C8155/XeroxAltalink_C8145-C8155_system-sw#12001000320000#ENG_MOD.DLM
    INFO InstallDLM: - Done sending DLM for :192.168.x.x:dlms/XeroxAltalink_C8145-C8155/XeroxAltalink_C8145-C8155_system-sw#12001000320000#ENG_MOD.DLM
    Upgrade: - start time:

    and after that:
    failed: Connection timed out: connect
    Upgrade timeout occurs at dlm installation
    Installtion Failed :true
    INFO Upgrade: - installation failed & not cancelled

    How to fix this with altboot?
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