Altalink C8070 Color Drum is not Spinning

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  • Sunrise
    Technician
    • Jun 2011
    • 16
    #1

    Altalink C8070 Color Drum is not Spinning

    Just replace all New Drum working fine and suddenly printer start making sound when print Color print and only came get b/W print no color when i see color drum i see it's not spinning restart printer many times still no error in printer, but drum is not spinning only un color B/W print perfectly fine without any sound from printer.
    thanks in advance for all help i can get.
    Most of time when i print in color mode it gets stuck or came out B/W print or copy only.
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    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2384
      #2
      Originally posted by Sunrise
      Just replace all New Drum working fine and suddenly printer start making sound when print Color print and only came get b/W print no color when i see color drum i see it's not spinning restart printer many times still no error in printer, but drum is not spinning only un color B/W print perfectly fine without any sound from printer.
      thanks in advance for all help i can get.
      Most of time when i print in color mode it gets stuck or came out B/W print or copy only.
      There is separated motor for color drums also separated motor for color developer units.

        Comment

        • Sunrise
          Technician
          • Jun 2011
          • 16
          #3
          should i get error for this if not working as i don't get error

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1792
              #4
              drum dev drive.pdf

              Check drum developer drive

                Comment

                • Sunrise
                  Technician
                  • Jun 2011
                  • 16
                  #5
                  Thanks For help i open back and i see Motor is moving but Drum is Stuck will remove Drive unit and see will update tomorrow.

                    Comment

                    • Sunrise
                      Technician
                      • Jun 2011
                      • 16
                      #6
                      Can you please give me part number for it as i found drive motor is not working i need to replace DRUM DEVELOPER DRIVE
                      i found this on Ebay but its show part number 007K19652 is this correct part number
                      thanks

                        Comment

                        • xcopytech
                          Service Manager

                          1,000+ Posts
                          • Aug 2006
                          • 1792
                          #7
                          Check pdf file from my previous post

                            Comment

                            • adriansto
                              Service Manager

                              Site Contributor
                              VIP Subscriber
                              1,000+ Posts
                              • Nov 2007
                              • 2384
                              #8
                              Originally posted by Sunrise
                              Can you please give me part number for it as i found drive motor is not working i need to replace DRUM DEVELOPER DRIVE
                              i found this on Ebay but its show part number 007K19652 is this correct part number
                              thanks
                              For C8070 pn = 007K98472

                                Comment

                                • Sunrise
                                  Technician
                                  • Jun 2011
                                  • 16
                                  #9
                                  I cannot find this online can you share where I can buy this
                                  thank you All your help

                                    Comment

                                    • adriansto
                                      Service Manager

                                      Site Contributor
                                      VIP Subscriber
                                      1,000+ Posts
                                      • Nov 2007
                                      • 2384
                                      #10
                                      Originally posted by Sunrise
                                      I cannot find this online can you share where I can buy this
                                      thank you All your help
                                      Xerox® AltaLink® C8030 C8035 C8045 C8055 C8070 Drum Developer Drive Assembly 007K98470 007K98471 007K98472 007K98473 007K984734
                                      https://www.xentair.com/xerox-altalink-c8030-c8035-c8045-c8055-c8070-drum-developer-drive-assembly-007k98470-007k98471-007k98472-007k98473-007k984734
                                      MachinesXerox® AltaLink® C8070Part Numbers007K98470 007K98471 007K98472 007K98473 007K984734Parts ListPL 3.3 item 1 (8070 only)Quantity / Box1 x drum / developer drive assembly per carton.Support & DriversXerox® AltaLink® C8030 C8035 C8045 C8055 C8070 Support & DriversBrochuresXerox® AltaLink® C8030 C8035 C8045 C8055 C8070 Manuals

                                        Comment

                                        • Sunrise
                                          Technician
                                          • Jun 2011
                                          • 16
                                          #11
                                          Thanks for quick reply

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