Altalink C8070 Color Drum is not Spinning

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  • Sunrise
    Technician
    • Jun 2011
    • 16

    #1

    Altalink C8070 Color Drum is not Spinning

    Just replace all New Drum working fine and suddenly printer start making sound when print Color print and only came get b/W print no color when i see color drum i see it's not spinning restart printer many times still no error in printer, but drum is not spinning only un color B/W print perfectly fine without any sound from printer.
    thanks in advance for all help i can get.
    Most of time when i print in color mode it gets stuck or came out B/W print or copy only.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2384

    #2
    Originally posted by Sunrise
    Just replace all New Drum working fine and suddenly printer start making sound when print Color print and only came get b/W print no color when i see color drum i see it's not spinning restart printer many times still no error in printer, but drum is not spinning only un color B/W print perfectly fine without any sound from printer.
    thanks in advance for all help i can get.
    Most of time when i print in color mode it gets stuck or came out B/W print or copy only.
    There is separated motor for color drums also separated motor for color developer units.

    Comment

    • Sunrise
      Technician
      • Jun 2011
      • 16

      #3
      should i get error for this if not working as i don't get error

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1792

        #4
        drum dev drive.pdf

        Check drum developer drive

        Comment

        • Sunrise
          Technician
          • Jun 2011
          • 16

          #5
          Thanks For help i open back and i see Motor is moving but Drum is Stuck will remove Drive unit and see will update tomorrow.

          Comment

          • Sunrise
            Technician
            • Jun 2011
            • 16

            #6
            Can you please give me part number for it as i found drive motor is not working i need to replace DRUM DEVELOPER DRIVE
            i found this on Ebay but its show part number 007K19652 is this correct part number
            thanks

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1792

              #7
              Check pdf file from my previous post

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2384

                #8
                Originally posted by Sunrise
                Can you please give me part number for it as i found drive motor is not working i need to replace DRUM DEVELOPER DRIVE
                i found this on Ebay but its show part number 007K19652 is this correct part number
                thanks
                For C8070 pn = 007K98472

                Comment

                • Sunrise
                  Technician
                  • Jun 2011
                  • 16

                  #9
                  I cannot find this online can you share where I can buy this
                  thank you All your help

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2384

                    #10
                    Originally posted by Sunrise
                    I cannot find this online can you share where I can buy this
                    thank you All your help
                    MachinesXerox® AltaLink® C8070Part Numbers007K98470 007K98471 007K98472 007K98473 007K984734Parts ListPL 3.3 item 1 (8070 only)Quantity / Box1 x drum / developer drive assembly per carton.Support & DriversXerox® AltaLink® C8030 C8035 C8045 C8055 C8070 Support & DriversBrochuresXerox® AltaLink® C8030 C8035 C8045 C8055 C8070 Manuals

                    Comment

                    • Sunrise
                      Technician
                      • Jun 2011
                      • 16

                      #11
                      Thanks for quick reply

                      Comment

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