xerox versant 180 - jam problem

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  • Ogin87
    Technician
    • Aug 2024
    • 17

    #1

    xerox versant 180 - jam problem

    hi
    we use UPS for our machine xerox versant 180
    we had a problem with the UPS while the machine was running
    UPS replaced with new one
    then the machine runs and print one copy well
    but when we print more copies the paper jam in the interface and finisher
    I tried download mode
    then replaces the PWB board
    still same problem


  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Originally posted by Ogin87
    hi
    we use UPS for our machine xerox versant 180
    we had a problem with the UPS while the machine was running
    UPS replaced with new one
    then the machine runs and print one copy well
    but when we print more copies the paper jam in the interface and finisher
    I tried download mode
    then replaces the PWB board
    still same problem

    And error code ?

    Comment

    • Ogin87
      Technician
      • Aug 2024
      • 17

      #3
      no error code
      just paper jam

      Comment

      • Ogin87
        Technician
        • Aug 2024
        • 17

        #4
        this is error history
        Attached Files

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2383

          #5
          Originally posted by Ogin87
          this is error history
          48-102:
          IFM output sensor contaminated. Clean the sensor for paper dust and dirt.
          Check drive tabs on IFM drive gears are worn down & slipping.
          For others errors it is good ideea to have service manual for V80.

          Comment

          • Ogin87
            Technician
            • Aug 2024
            • 17

            #6
            hi Adrian how are you
            I have service manual
            i email you before for old problem
            and you sent me the manual

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2383

              #7
              Originally posted by Ogin87
              hi Adrian how are you
              I have service manual
              i email you before for old problem
              and you sent me the manual
              OK you can find on IFM service manual about the 48-102 error code. Also in the history look at the other errors and check if there are the problems with machine. You can note the actual errors, delete the history and watch what error appear after.

              Comment

              • Ogin87
                Technician
                • Aug 2024
                • 17

                #8
                all sensors of the finisher and the interface has been cleaned
                problem solved
                thank you Adrian

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2383

                  #9
                  Originally posted by Ogin87
                  all sensors of the finisher and the interface has been cleaned
                  problem solved
                  thank you Adrian
                  You're welcome!

                  Comment

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