Problem with color magenta xerox 560

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  • dacam20590
    Technician
    • May 2019
    • 30

    Problem with color magenta xerox 560

    i'm have problem print color xerox 560.the magenta has really disappeared I don't know why
    251782445_630731644617903_5092944509526207250_n.jpg
  • bojans
    Service Manager
    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1309

    #2
    Re: Problem with color magenta xerox 560

    Originally posted by dacam20590
    i'm have problem print color xerox 560.the magenta has really disappeared I don't know why
    [ATTACH=CONFIG]50918[/ATTACH]
    First check Does the developer rotate? Check gears.

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    • dacam20590
      Technician
      • May 2019
      • 30

      #3
      Re: Problem with color magenta xerox 560

      Originally posted by bojans
      First check Does the developer rotate? Check gears.
      I changed the developer magenta and still can't print in magenta

      Comment

      • jhalfhide
        Trusted Tech
        250+ Posts
        • Apr 2015
        • 450

        #4
        Re: Problem with color magenta xerox 560

        Metal contact at rear of developer housing should contact a spring at the rear of the machine. Sometimes the spring (held in a small black plastic piece) can break.

        Pull out main draw, IBT drawer and drum/Dev drawer and shine torch inside. Look for the 4 black Dev contacts and look for damage. Also check back of Dev housing to ensure metal contact is straight and not bent.



        Sent from my LYA-L09 using Tapatalk

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        • dacam20590
          Technician
          • May 2019
          • 30

          #5
          Re: Problem with color magenta xerox 560

          Originally posted by jhalfhide
          Metal contact at rear of developer housing should contact a spring at the rear of the machine. Sometimes the spring (held in a small black plastic piece) can break.

          Pull out main draw, IBT drawer and drum/Dev drawer and shine torch inside. Look for the 4 black Dev contacts and look for damage. Also check back of Dev housing to ensure metal contact is straight and not bent.



          Sent from my LYA-L09 using Tapatalk
          I think this spring is the problem, I see it is bent
          252525484_284902093551950_3244467528624733082_n (2).jpg

          Comment

          • Tecnico_Xerox
            Technician
            • Jan 2019
            • 46

            #6
            Re: Problem with color magenta xerox 560

            Hi Dacam.
            First check if the Magenta Development Unit is spinning, Take out the unit and manually check if all the gears move when spinning, usually if it doesn't it is because the gears break and need to be changed. If the development unit is fine, I recommend you check the Developer Drive Assembly, in some cases there is a gear that breaks and is responsible for turning the development unit.
            Good luck.

            Comment

            • magicaljake
              Technician
              Site Contributor
              • Jun 2018
              • 22

              #7
              Re: Problem with color magenta xerox 560

              the power supply for magenta could have failed... in which case all of the magenta developer would be depleted... I've seen it before in a 550, only in yellow.

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