C8170 Copying Issue

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  • MVaughn
    Junior Member
    • Mar 2025
    • 1

    #1

    C8170 Copying Issue

    We have 2 C8170's in our office. From time to time when trying to copy a 2 sided document we will get part of the 2nd side on the first page at the bottom upside down. I have had it happen several times and am not sure what is causing that. It doesn't do it with every 2 sided copy but it happens sporadically. Thank you for any insight
  • Milo Wilson
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 499

    #2
    What firmware level are they at?

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1792

      #3
      Software related, update machine software to latest.

      Comment

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