Xerox WorkCenter 7775 Network issue

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  • chemicalx50
    Technician
    • Apr 2014
    • 33

    Xerox WorkCenter 7775 Network issue

    Good day,

    i have a xerox 7775 that not giving me any i.p. connectivity dhcp or static i am unable to ping the printer is it possible to print via usb port? is there anything i could try?

    i have also did a reset and that didnt change anything
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2336

    #2
    Re: Xerox WorkCenter 7775 Network issue

    Originally posted by chemicalx50
    Good day,

    i have a xerox 7775 that not giving me any i.p. connectivity dhcp or static i am unable to ping the printer is it possible to print via usb port? is there anything i could try?

    i have also did a reset and that didnt change anything
    Post here machine configuration report.

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1754

      #3
      Re: Xerox WorkCenter 7775 Network issue

      Have you check in tools is machine maybe offline

      Comment

      • chemicalx50
        Technician
        • Apr 2014
        • 33

        #4
        Re: Xerox WorkCenter 7775 Network issue

        Yes I did it's not.... the connectivity light works but not getting a i.p. address even if I set it to static I'm unable to ping. Can I install a pci adapter and if so how do I enable it? I see that the machine has pci slots available

        Comment

        • xcopytech
          Service Manager

          1,000+ Posts
          • Aug 2006
          • 1754

          #5
          Re: Xerox WorkCenter 7775 Network issue

          Print configuration report.
          Reload system software.

          Comment

          • chemicalx50
            Technician
            • Apr 2014
            • 33

            #6
            Re: Xerox WorkCenter 7775 Network issue

            Need help asap!!! 😭😭😭😭 what to do if my 7775 has a bad network port??

            Connectivity light works but just getting a i.p address and unable to ping printer works perfect otherwise.


            Any help greatly appreciated

            Comment

            • Sn0wlink
              On-Site Engineer

              Site Contributor
              • Dec 2020
              • 35

              #7
              Re: Xerox WorkCenter 7775 Network issue

              Originally posted by chemicalx50
              Need help asap!!! 😭😭😭😭 what to do if my 7775 has a bad network port??

              Connectivity light works but just getting a i.p address and unable to ping printer works perfect otherwise.


              Any help greatly appreciated
              Can you post us the configuration page, please.
              There's the tool the works, Then there's the tool that is Right!
              https://www.sn0wlink.com

              Comment

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