Xerox Altalink C80XX color are not match in render documents from prints from 3dmax

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  • mindhunter
    Trusted Tech
    • May 2008
    • 146

    #1

    Xerox Altalink C80XX color are not match in render documents from prints from 3dmax

    Hello fellow technicians,
    I recently have faced a new problem. My client had a konica minolta C452 printer before and I newly gave him xerox Altalink C8055 printer.
    The problem that we have is that when we print render documents from revit or rhino or 3dmax files, the printed document color is very different from what we see in monitor. It is interesting that KM-c452 colors are very close to monitor color. And my client constantly compare colors to his former copier and he's not satisfied with end result.
    I have took these measures but still colors are different.
    I have installed latest firmware on xerox device, latest driver on computer.(FYI operating system is windows 11).
    I have calibrate the xerox copier.
    All 4 units are new. About 100% life remaining.
    Toners are genuine from xerox company.
    We have test different color profile from automatic xerox to lcd color to even japan color.
    All these measures were ineffective.
    Both PS driver and PCl driver have been tested.

    Does anybody have any suggestion any idea that whats going on? What this color difference stems from?
    Any solution by the book in service mode or any step that i should take?

    Thank you for your attention to this matter.
  • mindhunter
    Trusted Tech
    • May 2008
    • 146

    #2
    I have forgotten to mention that my client is an architecture and prints only CAD files and Render Files

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    • mindhunter
      Trusted Tech
      • May 2008
      • 146

      #3
      Any idea guys?

      Comment

      • stev0
        Technician
        • Dec 2023
        • 32

        #4
        Do you have an ICC profile assigned to the printer in windows under color management? If so, try changing to automatic. Drums also affect color (if you're using compatible drums).

        Ideally for most accurate color you would want to profile your printer with a spectrometer and then use that ICC profile. I can send you the ICC file I use for my Altalink c8030 if you want to try that (I don't use OEM toner though so might not be exact). If using ICC profiles also make sure automatic color is turned off, as well as the other color mangement under the advanced tab. Then choose the software management option in whatever application you're printing from and select that profile.

        Other settings under Advanced tab to change

        image.png

        Comment

        • mindhunter
          Trusted Tech
          • May 2008
          • 146

          #5
          Originally posted by stev0
          Do you have an ICC profile assigned to the printer in windows under color management? If so, try changing to automatic. Drums also affect color (if you're using compatible drums).

          Ideally for most accurate color you would want to profile your printer with a spectrometer and then use that ICC profile. I can send you the ICC file I use for my Altalink c8030 if you want to try that (I don't use OEM toner though so might not be exact). If using ICC profiles also make sure automatic color is turned off, as well as the other color mangement under the advanced tab. Then choose the software management option in whatever application you're printing from and select that profile.

          Other settings under Advanced tab to change

          image.png
          Thank you . If you can send me your icc it would be a great help. My email address is mindhunter40@gmail.com

          Comment

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