Xerox X700 OHCF Tray 5 not feeding after moving location

[Daveboyg]

Hi

We moved a Xerox X700 last weekend and unfortunately one of the connecting cables from the OHCF to the main unit was not unplugged and resulted in the wires inside the connector breaking. I looked inside the connector and all of the wires are blue with the exception of one yellow (still intact). I re-connected the blue wires as best I could by length and connected it back to the main unit. It appeared to be working OK with Tray 6 and Tray 7 feeding SRA3 and A4 paper through the unit perfectly however when the bypass tray was selected (Tray 5) the main unit gives a paper jam error at 2a in the main drawer, however there is no paper jam and no paper is taken from Tray 5. The main unit resets when the jam process is followed ready to print again but the same happens when tray 5 selected.

Does anyone have any details of the pin configuration for the communication cable from the OHCF to the main unit or any advice please, it is the upper most connector that goes to the main unit.

Thanks in advance

[Caffeine]

Re: Xerox X700 OHCF Tray 5 not feeding after moving location

Hi

We moved a Xerox X700 last weekend and unfortunately one of the connecting cables from the OHCF to the main unit was not unplugged and resulted in the wires inside the connector breaking. I looked inside the connector and all of the wires are blue with the exception of one yellow (still intact). I re-connected the blue wires as best I could by length and connected it back to the main unit. It appeared to be working OK with Tray 6 and Tray 7 feeding SRA3 and A4 paper through the unit perfectly however when the bypass tray was selected (Tray 5) the main unit gives a paper jam error at 2a in the main drawer, however there is no paper jam and no paper is taken from Tray 5. The main unit resets when the jam process is followed ready to print again but the same happens when tray 5 selected.

Does anyone have any details of the pin configuration for the communication cable from the OHCF to the main unit or any advice please, it is the upper most connector that goes to the main unit.

Thanks in advance

Most likely you'll need to buy a new harness. At least you can use 6 and 7 in the meantime.

Which 2-tray feeder do you have? MFA? I'll look up the part number for the harness. The upper one is just for the MSI, the lower is for 6 or 6&7, which is why you aren't having any trouble with them.

Most likely, the harness is short and just goes directly to a circuit board and plugs in, so it should be pretty easy to replace.

[Caffeine]

Re: Xerox X700 OHCF Tray 5 not feeding after moving location

Actually, I found it... Part number 962K65570 or 962K65571 or 962K65572 or 962K65573.

Looks like they come as a pair.

[Daveboyg]

Re: Xerox X700 OHCF Tray 5 not feeding after moving location

Actually, I found it... Part number 962K65570 or 962K65571 or 962K65572 or 962K65573.

Looks like they come as a pair.

That's great, thanks for your help. Now to try and locate a supplier in the UK with one in stock!