Xerox Versant 180 error 024-983 and 013-246

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  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #1

    Xerox Versant 180 error 024-983 and 013-246

    anyone have a solution for this
    the booklet tray says empty tray after 18 booklets
    changed the booklet tray and cable and same error
    thanks
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    Re: Xerox Versant 180 error 024-983 and 013-246

    What software version is on machine?

    Comment

    • azehnali
      Senior Tech

      500+ Posts
      • Nov 2009
      • 679

      #3
      Re: Xerox Versant 180 error 024-983 and 013-246

      Originally posted by xcopytech
      What software version is on machine?
      It has the latest software version the one that ends in 53

      Comment

      • azehnali
        Senior Tech

        500+ Posts
        • Nov 2009
        • 679

        #4
        Re: Xerox Versant 180 error 024-983 and 013-246

        80.53.73 is the software level

        Comment

        • xcopytech
          Service Manager

          1,000+ Posts
          • Aug 2006
          • 1792

          #5
          Re: Xerox Versant 180 error 024-983 and 013-246

          I do not think that is the latest SW.
          80.55.13 is the latest which I have.

          Comment

          • azehnali
            Senior Tech

            500+ Posts
            • Nov 2009
            • 679

            #6
            Re: Xerox Versant 180 error 024-983 and 013-246

            can I get a copy
            do you think thats one of the fixes?
            thanks

            Comment

            • azehnali
              Senior Tech

              500+ Posts
              • Nov 2009
              • 679

              #7
              Re: Xerox Versant 180 error 024-983 and 013-246

              are you sure this is not the latest version for the 180?
              80.53.93

              Comment

              • xcopytech
                Service Manager

                1,000+ Posts
                • Aug 2006
                • 1792

                #8
                Re: Xerox Versant 180 error 024-983 and 013-246

                For versant 180 latest sw start with 80.55.xx
                First sw was 80.33.xx then second was 80.54.xx

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2384

                  #9
                  Re: Xerox Versant 180 error 024-983 and 013-246

                  Originally posted by azehnali
                  are you sure this is not the latest version for the 180?
                  80.53.93
                  These are firmwares for V180. Confirm 55.13 is latest.
                  However I dont think the error you have is software related. I double check the wires, connectors and switch.ScreenHunter_1429 Jun. 08 10.00.jpg

                  Comment

                  • xcopytech
                    Service Manager

                    1,000+ Posts
                    • Aug 2006
                    • 1792

                    #10
                    Re: Xerox Versant 180 error 024-983 and 013-246

                    Originally posted by azehnali
                    are you sure this is not the latest version for the 180?
                    80.53.93

                    Sent you mail with link for sw 80.55.13

                    Comment

                    • azehnali
                      Senior Tech

                      500+ Posts
                      • Nov 2009
                      • 679

                      #11
                      Re: Xerox Versant 180 error 024-983 and 013-246

                      Originally posted by adriansto
                      These are firmwares for V180. Confirm 55.13 is latest.
                      However I dont think the error you have is software related. I double check the wires, connectors and switch.[ATTACH=CONFIG]53578[/ATTACH]
                      I will recheck the wires
                      the machine has the squarefold trimmer for not much other than the cable that does to the finisher to check
                      I have replace the USB Cable because the booklet tray was not running

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