[Error Code] 9-597-0 Altalink B8075

[JeeDayHS]

Toner control Fault, I need help with this code, got this problem on 2 Altalink

[Murv]

Re: 9-597-0 Altalink B8075

Same engine:

Xerox WorkCentre 5945, 5955 - Toner Cartridge Problems

[JeeDayHS]

Re: 9-597-0 Altalink B8075

Allready Change: Drum, Toner, Toner Dispenser, only left to change is Motor 607K29040

[Murv]

Re: 9-597-0 Altalink B8075

Allready Change: Drum, Toner, Toner Dispenser, only left to change is Motor 607K29040

Did you reset the NVM value?

[JeeDayHS]

Re: 9-597-0 Altalink B8075

yes

[Murv]

Re: 9-597-0 Altalink B8075

What happens with a 093-040? That should tell you the status of the motor.

[JeeDayHS]

Re: 9-597-0 Altalink B8075

Work fine toner move

[JeeDayHS]

Re: 9-597-0 Altalink B8075

093-045 Only 2 litle moves like about 5mm, its that corect or need to move all 60 seconds like 093-040?

[Murv]

Re: 9-597-0 Altalink B8075

If you are saying that the drum motor barely moves, then I would say you either have a bind or possibly a bad print cartridge motor.

No offense, but you seem to be burying the lede - Can you give a full rundown of which diagnostic procedures you have run? Also, what is in the fault history? Faults in the log will give you a good idea of which fork in the road to take.