can you help me for this problem workcenter 7545 green

[bahamid]

i start up my machin but When the unit first attempts to boot, we get the Green image. Then after a few moments, it changed to the pink screen, and asks to be Reset. We have attempted Resets several times, and continue to get the same message. Do you think this has something to do with the HDD? we were not able to test the machine before. Any advice what is causing this problem? thanks.
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[adriansto]

Re: can you help me for this problem workcenter 7545 green

[There is a little led display. What error code show it ?

[bahamid]

Re: can you help me for this problem workcenter 7545 green

[There is a little led display. What error code show it ?

Nothing Just This Picture

[xcopytech]

Re: can you help me for this problem workcenter 7545 green

Small led display on right side of machine

[Murv]

Re: can you help me for this problem workcenter 7545 green

Small led display on right side of machine

As noted above - Post codes on the 7 segment LED will point you in the right direction.

[bahamid]

Re: can you help me for this problem workcenter 7545 green

4531C133-2269-42DB-BD90-1ABE589FF69F.jpg
yes led dsplay few minutes and stop it

Small led display on right side of machine

[xcopytech]

Re: can you help me for this problem workcenter 7545 green

If you do not know differences between power save button and 7 segment led display on SBC pwb I think you should call a tech

[Murv]

Re: can you help me for this problem workcenter 7545 green

[ATTACH=CONFIG]54173[/ATTACH]
yes led dsplay few minutes and stop it

You know where you plug in the network cable? That would be the SBC. Your 7 segment is there. Do you have an eDoc? Not to be an ass, but this is some low level, newbie troubleshooting here. Look at the post codes on the 7 segment while the machine is powering up. Eventually it will settle on a single digit. Look it up in the eDoc and follow the RAP.

[bahamid]

Re: can you help me for this problem workcenter 7545 green

You know where you plug in the network cable? That would be the SBC. Your 7 segment is there. Do you have an eDoc? Not to be an ass, but this is some low level, newbie troubleshooting here. Look at the post codes on the 7 segment while the machine is powering up. Eventually it will settle on a single digit. Look it up in the eDoc and follow the RAP.

05916925-7A9B-478F-BBEF-CABCA61327CB.jpg
yes led dsplay

[Murv]

Re: can you help me for this problem workcenter 7545 green

[ATTACH=CONFIG]54184[/ATTACH]
yes led dsplay

What is listed in the error log?

[bahamid]

Re: can you help me for this problem workcenter 7545 green

What is listed in the error log?

nothing

[Murv]

Re: can you help me for this problem workcenter 7545 green

nothing

I find that hard to swallow. If there is nothing in the error log that means that machine has never had a paper jam, unexpected power down, or anything. You are saying that it has operated PERFECTLY since it was turned on. Sorry, but I've been working on these things for a very long time and I cannot buy that for an instant.

Press Machine status
Go to faults
Go to current faults > post a pic
Go to fault history > post a pic

I gotta see this for myself.

[bahamid]

Re: can you help me for this problem workcenter 7545 green

I find that hard to swallow. If there is nothing in the error log that means that machine has never had a paper jam, unexpected power down, or anything. You are saying that it has operated PERFECTLY since it was turned on. Sorry, but I've been working on these things for a very long time and I cannot buy that for an instant.

Press Machine status
Go to faults
Go to current faults > post a pic
Go to fault history > post a pic

I gotta see this for myself.

thanks error fixed

[Murv]

Re: can you help me for this problem workcenter 7545 green

thanks error fixed

And the error was?

[bahamid]

Re: can you help me for this problem workcenter 7545 green

And the error was?

This
CEA7B594-927F-4D6E-929C-4FA31A925DA4.jpg