WorkCentre 5890 darken prints

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  • positiveg
    Trusted Tech

    250+ Posts
    • Jun 2018
    • 299

    WorkCentre 5890 darken prints

    we bought a new drum for this machine but the prints are coming out with a shadow
    this is a new Genuine Xerox drum
  • positiveg
    Trusted Tech

    250+ Posts
    • Jun 2018
    • 299

    #2
    Re: WorkCentre 5890 darken prints

    Could not upload file via laptop so had to send to my opine and do it via the app. Does anyone else have that issue?

    Here's the print out

    Sent from my SM-G780G using Tapatalk

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1753

      #3
      Re: WorkCentre 5890 darken prints

      Copy or print

      Comment

      • positiveg
        Trusted Tech

        250+ Posts
        • Jun 2018
        • 299

        #4
        Re: WorkCentre 5890 darken prints

        Print

        Sent from my SM-G780G using Tapatalk

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35156

          #5
          Re: WorkCentre 5890 darken prints

          I am seeing what looks to me like image offsetting.

          Comment

          • xcopytech
            Service Manager

            1,000+ Posts
            • Aug 2006
            • 1753

            #6
            Re: WorkCentre 5890 darken prints

            Original toner?
            Check toner concetration in developer assy

            Comment

            • positiveg
              Trusted Tech

              250+ Posts
              • Jun 2018
              • 299

              #7
              Re: WorkCentre 5890 darken prints

              Originally posted by slimslob
              I am seeing what looks to me like image offsetting.
              I think it's the image from the back. As in the print is double sided 20lb paper so you're seeing the reflection of the image on the back

              Sent from my SM-G780G using Tapatalk

              Comment

              • positiveg
                Trusted Tech

                250+ Posts
                • Jun 2018
                • 299

                #8
                Re: WorkCentre 5890 darken prints

                Originally posted by xcopytech
                Original toner?
                Check toner concetration in developer assy
                Yep Original

                Sent from my SM-G780G using Tapatalk

                Comment

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