Altalink c8155 - delete job when error/jam/no paper

[szanka]

Hello, is there a way to set up machine to delete job after certain inactivity on error/jam/ or no paper?

Now when an error, jam or no paper message appears, the machine waits for the problem to be resolved and then prints out the remaining part of the job. There is a posssibly that one user could leave a machine with unresolved problem, and after that a different user could resolve the problem and see a job that is not meant for him.

Other manufactures (like sharp or HP or even a versalink ) can delete these "hanging" jobs. I can't seem to find this option on an altalink.

[xcopytech]

Re: Altalink c8155 - delete job when error/jam/no paper

Tools-timers-delete held jobs after
Enabe-set time


If paper jam is present this will not reset paper jam message

[szanka]

Re: Altalink c8155 - delete job when error/jam/no paper

Tools-timers-delete held jobs after
Enabe-set time


If paper jam is present this will not reset paper jam message

This only works when a job is sent as "held job"

[jhalfhide]

Re: Altalink c8155 - delete job when error/jam/no paper

This only works when a job is sent as "held job"

Why not set the machine to hold all jobs. The user can then release securely and if they walk off rather than resolve the issue, then that's on them. This situation is sounding like anyone can just walk up and see the hard copy anyway.

As it is, the printer driver will alert the user to any issue anyway.

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[Tomek]

Re: Altalink c8155 - delete job when error/jam/no paper

This only works when a job is sent as "held job"

No, it works for all jobs. If the job cannot be printed (for example the toner is empty) then it goes to "held job", and after the set time it will be deleted.

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