116-332 error to dcc400

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  • smiley
    Senior Tech

    500+ Posts
    • Aug 2008
    • 616

    #1

    116-332 error to dcc400

    hi guys i have the error for this machine.anyone please help me.
    there is no glory without sacrifice
  • copytech200X
    Trusted Tech

    250+ Posts
    • Apr 2009
    • 264

    #2
    this fault code invalid log info first, u need removed hdd then power on machine. wait until machine comes out fault then power off machine. install hdd again,if fault code reappears then u need connect laptop and lauch PSW go to hdd diag dc355.i suggests u bring one working condition hdd to test to minimize downtime call...good luck

    Comment

    • smiley
      Senior Tech

      500+ Posts
      • Aug 2008
      • 616

      #3
      Originally posted by copytech200X
      this fault code invalid log info first, u need removed hdd then power on machine. wait until machine comes out fault then power off machine. install hdd again,if fault code reappears then u need connect laptop and lauch PSW go to hdd diag dc355.i suggests u bring one working condition hdd to test to minimize downtime call...good luck
      thanks for quick reply xcopytech200x.i will try your sugestion.thank you soo much.
      there is no glory without sacrifice

      Comment

      • smiley
        Senior Tech

        500+ Posts
        • Aug 2008
        • 616

        #4
        hi xcopytech200 the code comes back evry time i turn off the machine.now i try to used psw in my loptop but it only the dummy is all i can use the other one got error it says different machine i try to reload firmware but the machine when i try to boot the machibe it always go to download mode.please help me what i need to do?
        there is no glory without sacrifice

        Comment

        • TechMate
          Trusted Tech

          250+ Posts
          • Mar 2008
          • 285

          #5
          Originally posted by smiley
          hi xcopytech200 the code comes back evry time i turn off the machine.now i try to used psw in my loptop but it only the dummy is all i can use the other one got error it says different machine i try to reload firmware but the machine when i try to boot the machibe it always go to download mode.please help me what i need to do?
          Hi. Turn off the machine. Remove the HDD. Reboot until the machine reaches ready mode. If no buttons are greyed out, then you must replace the HDD as it would be faulty.

          But if you replace it with a new HDD and the fault comes back, it would be a faulty IDE interface board or a faulty ESS board.

          But before replacing any board or HDD, do an NVM reset first and repeat the above procedure. Last resort is replacing components

          Comment

          • smiley
            Senior Tech

            500+ Posts
            • Aug 2008
            • 616

            #6
            Originally posted by TechMate
            Hi. Turn off the machine. Remove the HDD. Reboot until the machine reaches ready mode. If no buttons are greyed out, then you must replace the HDD as it would be faulty.

            But if you replace it with a new HDD and the fault comes back, it would be a faulty IDE interface board or a faulty ESS board.

            But before replacing any board or HDD, do an NVM reset first and repeat the above procedure. Last resort is replacing components
            thanks for the help freind.i will try what you suggest.i will let you know what the result.by the way what i will going to do if there is a coler displacement in this machine.thanks
            there is no glory without sacrifice

            Comment

            • copytech200X
              Trusted Tech

              250+ Posts
              • Apr 2009
              • 264

              #7
              if color out of alignment u need refer back tray 1 a small slot contains all color registration ..just input the setting value ..hear fr u soon..

              Comment

              • johnner66
                Trusted Tech
                • Mar 2009
                • 265

                #8
                try this power off m/c then hold now ket 4/stop/poweer save together n power on the m/c it work for you good luck ,.,.,.

                Comment

                • smiley
                  Senior Tech

                  500+ Posts
                  • Aug 2008
                  • 616

                  #9
                  hi guys thanks for all your help i appreciate it.thanks but the costumer call a xerox tech and according to him they replace the board where the roms and hdd are connected.thanks.
                  there is no glory without sacrifice

                  Comment

                  • TechMate
                    Trusted Tech

                    250+ Posts
                    • Mar 2008
                    • 285

                    #10
                    Originally posted by smiley
                    hi guys thanks for all your help i appreciate it.thanks but the costumer call a xerox tech and according to him they replace the board where the roms and hdd are connected.thanks.
                    That's the ESS board if you're following what I was getting into

                    Comment

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