Entering UI Diagnostics on WC C3545

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  • mrizer
    Technician
    • Mar 2009
    • 70

    #1

    Entering UI Diagnostics on WC C3545

    Does anyone know how to enter a UI diagnostic mode on the WC2128/2636/3545 without the PWS? I've done it before on the DocuColor C3535 but the same key sequences do not seem to be working on this machine.
    Michael Rizer
    Free Technical Support
    Item Inc. 800-367-4836
    mrizer@iteminc.com
  • Milo Wilson
    Senior Tech

    500+ Posts
    • Feb 2009
    • 502

    #2
    WCP3545 uses a diagnostic suite onboard the PWS laptop.

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    • mrizer
      Technician
      • Mar 2009
      • 70

      #3
      So does DocuColor 1632/2240/C3545 and M24, but they all still allow you to access limited Diag functions, such as NVM procedures, thru the UI. This is what I am looking for. One of my techs at another location does not have a PWS, but needs to reset a 4.346 error that has become locked on the machine.
      Michael Rizer
      Free Technical Support
      Item Inc. 800-367-4836
      mrizer@iteminc.com

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1794

        #4
        this machine do not have UI diagnostic, only way to enter in diagnostic mode is with xerox pws software

        Comment

        • mrizer
          Technician
          • Mar 2009
          • 70

          #5
          Darn...Well thanks for your help anyway.
          Michael Rizer
          Free Technical Support
          Item Inc. 800-367-4836
          mrizer@iteminc.com

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