Xerox 7765 prints are off center

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • skywalkers
    Technician
    • Mar 2014
    • 14

    #1

    Xerox 7765 prints are off center

    I have a Xerox 7765 with a low meter count in the low 80 something thousand. The image when printed no matter what drawer prints to the far right of the page. The print is off by about 1/4 inch. The top to bottom is pretty close to correct.
    The printer software version is 061.090.222.09400. The printer was moved and I don't know if it was this way before the move or not. It did have a lot of yellow toner on the laser lens that was causing a print quality issue but was resolved after cleaning the glass I mention this because I thought maybe there is a sensor somewhere that needs cleaned that could cause the offset printing. I have logged into the service menu and tried to adjust through the system registration under the adjustments tab and couldn't get it to do anything and then come to find out through reading another post on here apparently that adjustment menu is useless on this model and you have to change by adjusting the values in the NVM settings. So I made adjustments in the NVM for the (lead Regi Adjustment all) and the (Tail Edge Adjustment all) settings and no matter what I changed the value to It made no difference to the print location on the paper. Something that is kind of odd to me is the Configuration Report that the printer prints out is not perfect but really close to being centered, but the cross hair page that the system registration menu prints that is supposed to let you adjust this but will not is way off and if I send a print from the pc that is running window 10 64 bit if that matters the print is way off on it. I have attached pics of all the scenarios. I thought about upgrading the firmware but from what I can tell the firmware that you can download from Xerox is older than the firmware that is on this printer already. At a loss on what to do next any ideas would be greatly appreciated. Also if anyone has a service manual or anything that would aid in diagnosing this would be awesome and my email is skywalkers4000@gmail.com
    Thanks in advance cross hatch.jpgletter head.jpgconfiguration report.jpg
Working...