Phaser 6180 - Unfused / flaking toner with labels

[nullvalue]

Hello, I have a Phaser 6180 which is still working great - but I print a lot of color labels. Sometimes small portions of the toner doesn't fuse well and flakes off the paper. I am aware that I need to select the correct paper type, but I am having issues with that..

On the printer, I go to the tray settings and set the correct paper type to "Labels". Save that.. then when I print, the printer itself throws an error and tells me to insert plain paper. It's as if my computer is telling it the paper type instead of taking the setting that I saved at the printer.

Even more frustrating, there is nowhere in the printer dialog/settings/driver to select the paper type I'm using. I've reinstalled the drivers, installed used a different computer/laptop - yet I can't find an option to set the paper type..

Has anyone run into this or know how to help? Thanks!

[Phil B.]

Re: Phaser 6180 - Unfused / flaking toner with labels

Hello, I have a Phaser 6180 which is still working great - but I print a lot of color labels. Sometimes small portions of the toner doesn't fuse well and flakes off the paper. I am aware that I need to select the correct paper type, but I am having issues with that..

On the printer, I go to the tray settings and set the correct paper type to "Labels". Save that.. then when I print, the printer itself throws an error and tells me to insert plain paper. It's as if my computer is telling it the paper type instead of taking the setting that I saved at the printer.

Even more frustrating, there is nowhere in the printer dialog/settings/driver to select the paper type I'm using. I've reinstalled the drivers, installed used a different computer/laptop - yet I can't find an option to set the paper type..

Has anyone run into this or know how to help? Thanks!

in the program you're using, what is the media type for that tray? set it for labels ... computer always overrides printer settings.

[nullvalue]

Re: Phaser 6180 - Unfused / flaking toner with labels

in the program you're using, what is the media type for that tray? set it for labels ... computer always overrides printer settings.

Thank you, I'm using MS Word. The problem is that I don't have an option for paper/media type anywhere. Not in the printer settings, page setup, printing defaults.. nowhere.

I've reinstalled drivers several times too and used a totally different computer - same thing.. no option for paper type.

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[xcopytech]

Re: Phaser 6180 - Unfused / flaking toner with labels

Do you use postscript driver

[nullvalue]

Re: Phaser 6180 - Unfused / flaking toner with labels

Do you use postscript driver

Pretty sure it's PCL. Should I be using postscript?

Actually I'm on Windows 10 and don't really get to choose, I'm forced to use this global print driver..

[xcopytech]

Re: Phaser 6180 - Unfused / flaking toner with labels

Try win 8 64 bit ps driver.
You can use win 8 drivers on win 10

[nullvalue]

Re: Phaser 6180 - Unfused / flaking toner with labels

Try win 8 64 bit ps driver.
You can use win 8 drivers on win 10

Oh I was trying Windows 7 drivers (but it wouldn't let me) - I always forget there even was a Windows 8 lol.. I'll give that a try!

[nullvalue]

Re: Phaser 6180 - Unfused / flaking toner with labels

Thank you! that fixed it. I got all the printer settings now and no more flaking!