WC5225 error 116-399

[HASSAN]

Can help me to solve error 116-399

[xcopytech]

Re: WC5225 error 116-399

Reload software, replace ess pwb

[HASSAN]

Re: WC5225 error 116-399

Thanks for intrested
I tray to Reload Software but firmwear ver 1.207.8 on xerox side is not matching

[xcopytech]

Re: WC5225 error 116-399

There are 4 firmwares.
PS machine with color or with b&w scanner
STD machine with color or with b&w scanner

[HASSAN]

Re: WC5225 error 116-399

I tray reload STD machine with color or with b&w scanner machin file missing error 016-743WhatsApp Image 2023-05-02 at 21.12.12.jpgWhatsApp Image 2023-05-02 at 21.12.30.jpg

[xcopytech]

Re: WC5225 error 116-399

Does your machine have PS option.
Wc5225 od wc5525a

[HASSAN]

Re: WC5225 error 116-399

No this WC 5225

[xcopytech]

Re: WC5225 error 116-399

016-743 Download Data Model Mismatch RAP
Machine model/Panel type error.
Target download data model does not conform to machine model.
Procedure
Obtain download file of the same model as that of the machine for software upgrade and retry
the operation.

[xcopytech]

Re: WC5225 error 116-399

Only wc5225A have color scanner.
Try PS firmware for 5225

[HASSAN]

Re: WC5225 error 116-399

Now the ESS eeprom has been changed and re-trying to download STD 1.207 8. Firmware. The download was completed and screen please wait.

[HASSAN]

Re: WC5225 error 116-399

Finally she gave error 116-399

[xcopytech]

Re: WC5225 error 116-399

Try with ess pwb

[adriansto]

Re: WC5225 error 116-399

Finally she gave error 116-399

Disconnect DADF and power on the machine.
Check switches on pwb of 2TM , TTM module if the machine have trays 3&4