Loading SPAR on Xerox C8045 Having Issues

[chrisban35]

Hello Fellow Xerox Techs, Trying to load SPAR onto C8045 to no avail. I note out of every 10th machine, I seem to run into some difficulty. I Load from USB Drive. I'm aware of issues with not using current version sometimes before upgrading to the next level... 100, 101, 102, 103 etc... But I still get situations where the machine constantly reboots after the initial Xerox Logo screen, or I get this printout - "Module 140/14 - Fault Code: 95.313 - Software Upgrade Result: Failed"

Under current installed version it gives me the proper version identified "100,101,102,103" but under "Software Upgrade Requested" I'm getting all zeroes...

Thanks in advance for anyone who can help me with this. Greatly appreciated.

[xcopytech]

Re: Loading SPAR on Xerox C8045 Having Issues

Try special altboot or pws altboot

[chrisban35]

Re: Loading SPAR on Xerox C8045 Having Issues

Try special altboot or pws altboot

When I got my service pack, since I am a NARS dealer, they simply gave me the standard "Upgrade" SPARS and none of the other SPARS. Where can I find the Special altboot and PWS altboot files? And is there a different way of loading those, or do I simply use the same USB "FORCED_UPDATE" file/folder scheme as a standard SPAR Upgrade??

Thanks again for your help.

[xcopytech]

Re: Loading SPAR on Xerox C8045 Having Issues

You will need full software pack and special altboot files.