Versant 80 error code 099-382

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  • irdicheku
    Technician
    • Aug 2019
    • 17

    #1

    Versant 80 error code 099-382

    Anyone ever come across this fault code. Already change the fuser belt unit but still the same. Any help is appreciated. Thanks

    Sent from my EML-L29 using Tapatalk
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2369

    #2
    Re: Versant 80 error code 099-382

    Originally posted by irdicheku
    Anyone ever come across this fault code. Already change the fuser belt unit but still the same. Any help is appreciated. Thanks

    Sent from my EML-L29 using Tapatalk
    Wrong part was changed.
    this code means the Heat Pad side lamp is continuously on for more than the specified time during warmup of the Fusing Unit.

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    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1783

      #3
      Re: Versant 80 error code 099-382

      Replace AC fusing power supply

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      • irdicheku
        Technician
        • Aug 2019
        • 17

        #4
        Re: Versant 80 error code 099-382

        Ok thanks for the feedback. At first I changed the lvps after I found that one of the connectors measured zero voltage. So kind of confusing for me. According to Edoc need to replace MCU as well, which is so expensive. I will try to change the AC first. Thanks again

        Sent from my EML-L29 using Tapatalk

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        • irdicheku
          Technician
          • Aug 2019
          • 17

          #5
          Re: Versant 80 error code 099-382

          Originally posted by xcopytech
          Replace AC fusing power supply
          Change it already but the machine still exhibits the same code. So I guess my final try is the MCU. Or is there any other solutions.

          Sent from my SM-A536E using Tapatalk

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          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2369

            #6
            Re: Versant 80 error code 099-382

            Did you follow the exact procedure in edoc?
            There are many checks to be done before replacing pwbs.

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            • irdicheku
              Technician
              • Aug 2019
              • 17

              #7
              Re: Versant 80 error code 099-382

              Originally posted by adriansto
              Did you follow the exact procedure in edoc?
              There are many checks to be done before replacing pwbs.
              Pretty much everything I checked. Heat pad side lamp, thermistor, connectivity for MCU PWB J406 and it seems fine. And I change the MCU as well but it stills show the same error code. Now I'm not sure what else I can change. Any ideas or suggestions will be much appreciated. Thanks.

              Sent from my EML-L29 using Tapatalk

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              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2369

                #8
                Re: Versant 80 error code 099-382

                Try nvm init. Before do dc361 nvm backup.

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                • WIWA
                  Technician

                  50+ Posts
                  • Mar 2009
                  • 97

                  #9
                  Re: Versant 80 error code 099-382

                  Originally posted by adriansto
                  Wrong part was changed.
                  this code means the Heat Pad side lamp is continuously on for more than the specified time during warmup of the Fusing Unit.
                  Well just in case run DC140 010-202/203 for thermistor , check the drawer electrical plug on both sides to verify if contacts are in good shape or any foreign material inside like a piece of paper. check the thermistor resistance at the closest to the sensor as well at the mcu just in case for an open circuit . in my experiences on those models too many nvm glitches. I had once a machine toner full reads with no toner on cartridges and drums 0 % making copies like charm and was solved just changing an nvm value .


                  Hop this Helps,

                  Wiwa 72 Gonzos build v.1.0

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                  • irdicheku
                    Technician
                    • Aug 2019
                    • 17

                    #10
                    Re: Versant 80 error code 099-382

                    Originally posted by adriansto
                    Try nvm init. Before do dc361 nvm backup.
                    Thanks brother. Your suggestion finally solve my issue. I never thought of it at first because if I initialize the IOT NVM I need to restore back all the NVMs for the impulse banding kit, 2nd btr etc, which is more than hundreds of NVM writing. This code they should just can be reset by a simple NVM writing instead of resetting all the important data. Thanks guys for all the feedback. [emoji482] [emoji122]

                    Sent from my SM-A536E using Tapatalk

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