This machine and Fiery are both new.
Had the issue with black printing. Loaded the patch and it fixed it.
However, the black printing comes back periodically and reloading the patch seems to work.
If I look in update history in Command Workstation, I can see the patch has been loaded 6 times.
Also, they are having a problem with the machine not printing in the mornings and they have to restart.
All software is up to date on both.
Any ideas?
Had the issue with black printing. Loaded the patch and it fixed it.
However, the black printing comes back periodically and reloading the patch seems to work.
If I look in update history in Command Workstation, I can see the patch has been loaded 6 times.
Also, they are having a problem with the machine not printing in the mornings and they have to restart.
All software is up to date on both.
Any ideas?