Versant 180 driver never prints to correct tray

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  • Addicted
    Junior Member
    • Aug 2023
    • 5

    #1

    [Misc] Versant 180 driver never prints to correct tray

    Hello, I've searched a lot about this issue but I don't see it arise anywhere and I haven't heard from Fiery support in a month.

    Currently we can't print from Tray 5 if it has the same (by same understand similar) paper to one of the trays because the driver never saves the Tray option even if you choose one. It always goes to automatic. I've checked the Fiery Workstation if the trays are locked but they aren't. I've tried 2 or 3 of the drivers that are for Versant 180 and that also didn't help. Does anyone have any other suggestion I could try?
    If you try printing with automatic tray switching it always prefers the other High Capacity tray instead of the Bypass tray.
  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #2
    Re: Versant 180 driver never prints to correct tray

    the correct driver is loaded on the fiery
    retrieve and install and test

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