[Error Code] Xerox Color 560, error code 062-385

[Rookie]

Hi everyone,
my machine is promoting error code 062-386. Tried rewrite NVM 715-030 to 1 but error still persists.
Any other solutions please let me know, Thanks

[xcopytech]

Re: Xerox Color 560, error code 062-385

Dows scan lamp lit?