Xerox WC7545 barber pole effect all (4) colors

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  • joelcarrara
    Technician

    Site Contributor
    • Jan 2017
    • 47

    #1

    Xerox WC7545 barber pole effect all (4) colors

    Has anyone seen all (4) colors have barber pole strips? Before tearing out all (4) dev units I just want to see if anyone else has had this? I'm thinking also belt and transfer roller as well.
    image_67218945.JPG
  • shinchan
    Trusted Tech

    100+ Posts
    • May 2011
    • 194

    #2
    Re: Xerox WC7545 barber pole effect all (4) colors

    Originally posted by joelcarrara
    Has anyone seen all (4) colors have barber pole strips? Before tearing out all (4) dev units I just want to see if anyone else has had this? I'm thinking also belt and transfer roller as well.
    [ATTACH=CONFIG]61303[/ATTACH]

    try replacing the drum first... swap it to another machine and see whether the problem persists

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    • Scarecrow
      Trusted Tech

      Site Contributor
      100+ Posts
      • Oct 2010
      • 234

      #3
      Re: Xerox WC7545 barber pole effect all (4) colors

      Originally posted by shinchan
      try replacing the drum first... swap it to another machine and see whether the problem persists
      All 4 colors, using OEM (not rebuilt) drums & supplies? I would suspect power supply issues. Dev is being pulled to the drum, emptying the dev housing. I would add dev and troubleshoot any PS issues.

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      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2377

        #4
        Re: Xerox WC7545 barber pole effect all (4) colors

        Originally posted by joelcarrara
        Has anyone seen all (4) colors have barber pole strips? Before tearing out all (4) dev units I just want to see if anyone else has had this? I'm thinking also belt and transfer roller as well.
        Must be some error codes there.

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        • joelcarrara
          Technician

          Site Contributor
          • Jan 2017
          • 47

          #5
          Re: Xerox WC7545 barber pole effect all (4) colors

          Thanks for the responses. Much appreciated!

          Oem toner and oem drums installed. Tried new drum(s) and new belt but same result. Only codes in history was the "389" codes for all the colors.

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          • xcopytech
            Service Manager

            1,000+ Posts
            • Aug 2006
            • 1786

            #6
            Re: Xerox WC7545 barber pole effect all (4) colors

            You have to replace all 4 developers but before that you have to check hvps.

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            • Murv
              Sr. Escalations Analyst

              100+ Posts
              • Mar 2021
              • 182

              #7
              Re: Xerox WC7545 barber pole effect all (4) colors

              Originally posted by xcopytech
              You have to replace all 4 developers but before that you have to check hvps.
              Second the HVPS check. After that, if your housings are low mileage you might just be able to replace the material.

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              • Scarecrow
                Trusted Tech

                Site Contributor
                100+ Posts
                • Oct 2010
                • 234

                #8
                Re: Xerox WC7545 barber pole effect all (4) colors

                Originally posted by joelcarrara
                Thanks for the responses. Much appreciated!

                Oem toner and oem drums installed. Tried new drum(s) and new belt but same result. Only codes in history was the "389" codes for all the colors.
                Joel, Replacing any parts or supplies will not give you immediate results. Developer has to be added, or the housings replaced. The dev housings are short on developer. Look along any color mag roll and you will see it is rippled, meaning low dev level. The key is why.

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                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2377

                  #9
                  Re: Xerox WC7545 barber pole effect all (4) colors

                  Originally posted by adriansto
                  Must be some error codes there.
                  Probably mcu pwb is the culprit here.

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                  • joelcarrara
                    Technician

                    Site Contributor
                    • Jan 2017
                    • 47

                    #10
                    Re: Xerox WC7545 barber pole effect all (4) colors

                    Originally posted by Scarecrow
                    Joel, Replacing any parts or supplies will not give you immediate results. Developer has to be added, or the housings replaced. The dev housings are short on developer. Look along any color mag roll and you will see it is rippled, meaning low dev level. The key is why.
                    Thanks Scarecrow-can confirm all mag rollers are rippled. Customer also stated it all happened at the same time. Now it prints with the diagonal lines but hasn't gotten any worse for a couple of months.

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                    • Scarecrow
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Oct 2010
                      • 234

                      #11
                      Re: Xerox WC7545 barber pole effect all (4) colors

                      Originally posted by joelcarrara
                      Thanks Scarecrow-can confirm all mag rollers are rippled. Customer also stated it all happened at the same time. Now it prints with the diagonal lines but hasn't gotten any worse for a couple of months.
                      Then adding dev may be all you need. I use a plastic spoon taped to an aluminum rod. I need to form a "funnel" in the spoon so less comes out at once. But what did you do to fix it?

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                      • Murv
                        Sr. Escalations Analyst

                        100+ Posts
                        • Mar 2021
                        • 182

                        #12
                        Re: Xerox WC7545 barber pole effect all (4) colors

                        Originally posted by joelcarrara
                        Thanks Scarecrow-can confirm all mag rollers are rippled. Customer also stated it all happened at the same time. Now it prints with the diagonal lines but hasn't gotten any worse for a couple of months.
                        Sudden, catastrophic depletion of carrier in all four developers at the same time reeks of a high voltage issue.

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