Primelink Paper Color Issue

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  • thadwald
    Technician

    50+ Posts
    • Feb 2014
    • 64

    Primelink Paper Color Issue

    I have a user who needs to print forms on carbonless paper. The media is 3 different colors, pink, blue, and white, interleaved. On this machine, the paper color needs to match what is specified on the screen.
    Is there a way to tell printer to print on "any color."
    Is there a way to disable specifying paper by color?
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2308

    #2
    Re: Primelink Paper Color Issue

    Originally posted by thadwald
    I have a user who needs to print forms on carbonless paper. The media is 3 different colors, pink, blue, and white, interleaved. On this machine, the paper color needs to match what is specified on the screen.
    Is there a way to tell printer to print on "any color."
    Is there a way to disable specifying paper by color?
    Do you think the printer have sensors for reading the media colours?

    Comment

    • thadwald
      Technician

      50+ Posts
      • Feb 2014
      • 64

      #3
      Re: Primelink Paper Color Issue

      That was my assumption.

      It stops with a paper jam when the media color does not match the color selected on the screen.

      Comment

      • thadwald
        Technician

        50+ Posts
        • Feb 2014
        • 64

        #4
        Re: Primelink Paper Color Issue

        OK, it must have been a bad day when I "discovered" the phantom color sensor. I cannot get the printer to behave like that again. Which is good.

        Sorry for wasting your time

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