Workcentre 7655 configuration mismatch

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  • Skitchin1
    Junior Member
    • Apr 2024
    • 2

    Workcentre 7655 configuration mismatch

    Hi i have a workcentre7655. We Moved offices it got dropped now when i turn it on we get a message Not ready- configuration mismatch exits. Automatic conf has detected the hardware mismatch.
    Image disk- present
    Embedded fax- 1 line
    Network controller- present.

    If i click yes i get a configuration error. One or more accessory connection may have incorrectly. Then tell me to turn off.
  • Skitchin1
    Junior Member
    • Apr 2024
    • 2

    #2
    Re: Workcentre 7655 configuration mismatch

    Click yes and no auto selects.

    Comment

    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2308

      #3
      Re: Workcentre 7655 configuration mismatch

      First step is to reseat all connectors and electronic boards from CCM and network controller.
      Also check the fireware cable that links CCM and net controller.
      It is good ideea to have disgnostic tool and read the machine error codes.

      Comment

      • hnami
        service technician

        100+ Posts
        • Nov 2023
        • 154

        #4
        Re: Workcentre 7655 configuration mismatch

        Originally posted by Skitchin1
        Hi i have a workcentre7655. We Moved offices it got dropped now when i turn it on we get a message Not ready- configuration mismatch exits. Automatic conf has detected the hardware mismatch.
        Image disk- present
        Embedded fax- 1 line
        Network controller- present.

        If i click yes i get a configuration error. One or more accessory connection may have incorrectly. Then tell me to turn off.
        I have had this problem before
        I think I replaced the backup battery

        Comment

        • mkdirs
          Trusted Tech

          Site Contributor
          100+ Posts
          • Oct 2014
          • 177

          #5
          Re: Workcentre 7655 configuration mismatch

          Originally posted by adriansto
          First step is to reseat all connectors and electronic boards from CCM and network controller.
          Also check the fireware cable that links CCM and net controller.
          It is good ideea to have disgnostic tool and read the machine error codes.
          yes these old machine have fireware cable problems all the time

          you need to check the fieware cable also the nvm 3v yellow battery
          and you need to use the sim card to install some services
          Xerotk.com
          xerox copier technician

          Comment

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