Hey folks,
I have a Fuji-Xerox DCP700 with light finisher that is having issues printing/copying when the output is the stacker tray.
I can print/copy to the upper tray and the booklet maker, but in the last few days, anytime I select the stacker as the destination, the machine will spit it out at the top tray, then will show error 012-219 on the screen.
I've had this machine for a few months and I was able to resolve this in the past through clearing out the stapler cartridge, hitting the reset button on the back of the finisher all while holding my tongue the right way. Several hours of fiddling later, the error persists.
My local tech has gone on holidays so I'm hoping I can work out what's going on before then.
I have taken three videos of the unit in operation in case this helps
Nextcloud
There's a video of intentionally printing to the upper tray, the unit starting up and then trying to print to the stacker.
I don't need stapling capability as a priority. If it's possible to bypass a sensor, I'd be happy to do this as a work-a-round until I can get a pro in to take a look.
I have a Fuji-Xerox DCP700 with light finisher that is having issues printing/copying when the output is the stacker tray.
I can print/copy to the upper tray and the booklet maker, but in the last few days, anytime I select the stacker as the destination, the machine will spit it out at the top tray, then will show error 012-219 on the screen.
I've had this machine for a few months and I was able to resolve this in the past through clearing out the stapler cartridge, hitting the reset button on the back of the finisher all while holding my tongue the right way. Several hours of fiddling later, the error persists.
My local tech has gone on holidays so I'm hoping I can work out what's going on before then.
I have taken three videos of the unit in operation in case this helps
Nextcloud
There's a video of intentionally printing to the upper tray, the unit starting up and then trying to print to the stacker.
I don't need stapling capability as a priority. If it's possible to bypass a sensor, I'd be happy to do this as a work-a-round until I can get a pro in to take a look.
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