Docucolor 12, Fiery Problem

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  • aroquesp
    • Jun 2025

    #1

    Docucolor 12, Fiery Problem

    Hi, I have a Docucolor 12, seems that the Hard Disk of the Fiery is damaged, when I turn it on, the hard disk only makes a click, click, click, sound and nothing happens, what can I do?

    Best Regards,
  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #2
    you can put a new IDE hard disk 40 gb or so and i presume you don't have the system software.if you are having X12 ver 1.5 then i could give you the installation CD's otherwise post your fiery model and hopefully some one could get you the software
    a machine is only as good as your tech : source:screwtape ; the scary one

    Comment

    • TechMate
      Trusted Tech

      250+ Posts
      • Mar 2008
      • 285

      #3
      Originally posted by aroquesp
      Hi, I have a Docucolor 12, seems that the Hard Disk of the Fiery is damaged, when I turn it on, the hard disk only makes a click, click, click, sound and nothing happens, what can I do?

      Best Regards,
      Another alternative if you don't have the system s/w is to have the HDD be diagnosed and fixed by a recovery software which can be d/loaded from the i/net for free (just google search it). Better yet get an HDD recovery professional to do the job

      Comment

      • aroquesp

        #4

        Comment

        • davidj7
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2009
          • 1107

          #5
          i could send you the system software of cobra, do u have a cd drive on your cobra?
          a machine is only as good as your tech : source:screwtape ; the scary one

          Comment

          • aroquesp

            #6
            Originally posted by davidj7
            i could send you the system software of cobra, do u have a cd drive on your cobra?
            Thanks!!!!!!!!!

            Yes I have a cd drive on my cobra.

            Thanks a lot...

            Comment

            • pal.xerox

              #7
              fiery x12 v1.1 system software

              hi ,
              can you please help me how we can make a diffrence between fieryx12 and cobra ?
              i want to install fiery v1.1 system software but i don't know about the proccedure how to install and how many cds are required for this task ?
              i have only one cd of system software in mdf format, i try to boot with this but didn't get any response.


              Originally posted by davidj7
              i could send you the system software of cobra, do u have a cd drive on your cobra?

              Comment

              • aroquesp

                #8
                Originally posted by aroquesp
                Thanks!!!!!!!!!

                Yes I have a cd drive on my cobra.

                Thanks a lot...
                Are you going to help me?? I really need the Cobra System Software.

                Best Regards,

                Antonio

                Comment

                • jparks39
                  Technician
                  • Jun 2009
                  • 19

                  #9
                  If u can get a ghost image ver1.5(meaning,someone has built a fiery 12 system with all the drivers,configurations already done) for u. It takes disk 1/2 to get it up and going. Of course that your fiery 12 has all the standard factory parts. The hdd can be bought(new) and the size doesnt matter. It will format the patition with the ghost image. I have done this in the past and not knowing what the heck I was doing and it work. Good luck!

                  Comment

                  • davidj7
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jan 2009
                    • 1107

                    #10
                    antonio check p.m
                    a machine is only as good as your tech : source:screwtape ; the scary one

                    Comment

                    • ultratex

                      #11
                      Re: Docucolor 12, Fiery Problem

                      I put a new IDE hard disk 40 gb I dont have the system software.if you have Fiery X12 ver 1.5 then i could give me, the installation CD's ..

                      Thanks

                      Comment

                      • Enzo
                        Trusted Tech

                        250+ Posts
                        • Jul 2009
                        • 407

                        #12
                        Re: Docucolor 12, Fiery Problem

                        you have version 1.5? in what language do you need?

                        Comment

                        • ultratex

                          #13
                          Re: Docucolor 12, Fiery Problem

                          I'm from Brazil. but we use Inglish, portuguese or spanish, Thanks

                          Comment

                          • Enzo
                            Trusted Tech

                            250+ Posts
                            • Jul 2009
                            • 407

                            #14
                            Re: Docucolor 12, Fiery Problem

                            Originally posted by ultratex
                            I'm from Brazil. but we use Inglish, portuguese or spanish, Thanks
                            wait my news...

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