phaser 3635

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  • xeroxsharp
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 270

    #1

    phaser 3635

    I need some information about page pack error code on this copier.
    br mitja
  • serviceman
    Technician

    50+ Posts
    • Jun 2009
    • 71

    #2
    Is the actual error code, "page pack error code"? How old is machine and was it purchased as a PagePack machine?

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    • xeroxsharp
      Trusted Tech

      250+ Posts
      • Nov 2008
      • 270

      #3
      The machine is less than one year old and was bought in Slovenija. The code appeared few prints (this informations I got from usser) after replaceing toner cartrige 108R00794(D5) SN: CNE1JC9604963DBP3AQ6N0217. I tried to insert new toner cartridge and got the same mesage on UI,but this toner cartridge works on another machine without any mesages. As I know slovenian dealers not sell PagePack machines.
      Entering diagnostic is not possible,so I do not have any ideas anymore.
      BR MITJA

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