Docucolor 12 Splash G5 not printing

[Guest]

I have a Xerox Docucolor 12 with a Splash G640 in an Apple G5.

I have connected as I normal do and installed all the software needed. I have designated an IP address to the RIP and installed the RIP to my computer using the required drivers and assigning the RIP ip.

Both computer and RIP are communicating succesfully (I proved this by sending a ping thru command prompt and it responds)

But when I print in the computer selecting this printing, the document wont get to the splash (You can see when the file gets to the RIP on the RIP's display)

Nothing happens on the splash nor the printer.

The splash seems to be working fine, actually I managed to print succesfully the first time I tried the RIP , but when I took it to another location it wouldnt work anymore..

I just got another Splash G640 in G5 and got the same problem

Please help me out!!! I have called 2 independent technicians already and nothing...

Please!! help!!!!!!!!!!

[IRV]

Re: Docucolor 12 Splash G5 not printing

Hi,

I have a same problem with Splash G640. Can anyone help me?? What the solution for that problem?

With Ip ping - O.K. but job don't get the splash..



Thanks

Best ragards,
Giedrius

email : giedrius@irv.lt