docucolor 12 - need help color is off

[ygeezzy]

need help for some strange reason the color on the printer is off.... when i print blue it comes out purple not sure what to do please help

thanks Jimmy S.

[GusG]

Calibrate. There's only a fine line between blue and purple so if your blue is borderline and your printer is adding a bit of magenta or reducing a bit on the cyan it's bound to become purple. I've had this happen on my DC2060 and it was easily cured by calibrating it.

[Lotar]

calibrate.

[ygeezzy]

i try to calibrate it but still coming out purple not sure if im doing it right... there is a claibration options: setup calibration, calibrate, and remove claibration... when i go to calibrate it says calibration set: normal, heavyweight & extra heavyweight...i select heavyweight because thats what we use to print on are paper then it ask to print measurement page... it prints out a autocal measurement page with colors... then it ask to measure page... i put the autocal measurement page on the copyer it scans then it prints comparison page....but when i print it still comes out purple...am i doing this right???

Calibrate. There's only a fine line between blue and purple so if your blue is borderline and your printer is adding a bit of magenta or reducing a bit on the cyan it's bound to become purple. I've had this happen on my DC2060 and it was easily cured by calibrating it.

[ygeezzy]

i try to calibrate it but still coming out purple not sure if im doing it right... there is a claibration options: setup calibration, calibrate, and remove claibration... when i go to calibrate it says calibration set: normal, heavyweight & extra heavyweight...i select heavyweight because thats what we use to print on are paper then it ask to print measurement page... it prints out a autocal measurement page with colors... then it ask to measure page... i put the autocal measurement page on the copyer it scans then it prints comparison page....but when i print it still comes out purple...am i doing this right???

[xcopytech]

CALL A TECH

[davidj7]

he he he. who needs a tech when there is copytech :-)