no 2-sided from Doc50

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  • exCSER
    Technician

    50+ Posts
    • Mar 2009
    • 98

    #1

    no 2-sided from Doc50

    I service a Doc50 that won't do 2-sided prints from file. As a copier it does 2-sided just fine, but if I send from a pc and program for 2-sided the job comes out single sided. No codes or messages. Any ideas would be appreciated. Thank you.
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1793

    #2
    check in printer properties is duplex enabled, also enter ip address in some web browser and check is duplex enabled in controller properties

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