Suddenly my docucolor 242 is printing stretched output when I print to 12x18 heavy1 or plain from either tray 6 (oversize high capacity feeder) or tray 5 (bypass tray.)
Oddly it started doing this on heavy1 only (but was fine on coated1 or plain1.) I thought it was an isolated glitch, but now tonight it is doing the same thing on plain1 (or custom1 set to the same weight as plain.) The output actually stretches off the 18" and the machine loads a second sheet and prints the remaining stretched 25% onto the next sheet. A copy is fine, but a print is not.
It does the same thing printing from different apps including adobe reader from a pdf file.
Printing to 11x17 plain is still fine from the same trays. Right now, coated1 is still printing unstretched, but that's less than idea printing onto plain paper and since the problem "spread" from heavy1 to plain today I'm confused and worried that it will "spread further".
My docucolor has the bustled fiery rip.
Any ideas? I'm stumped and need to run a good number of prints before Monday. Help!
Oddly it started doing this on heavy1 only (but was fine on coated1 or plain1.) I thought it was an isolated glitch, but now tonight it is doing the same thing on plain1 (or custom1 set to the same weight as plain.) The output actually stretches off the 18" and the machine loads a second sheet and prints the remaining stretched 25% onto the next sheet. A copy is fine, but a print is not.
It does the same thing printing from different apps including adobe reader from a pdf file.
Printing to 11x17 plain is still fine from the same trays. Right now, coated1 is still printing unstretched, but that's less than idea printing onto plain paper and since the problem "spread" from heavy1 to plain today I'm confused and worried that it will "spread further".
My docucolor has the bustled fiery rip.
Any ideas? I'm stumped and need to run a good number of prints before Monday. Help!
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