Xerox Dc250 with Creo CX250 problem

[Ragnarsson]

Hi all.

I have a problem with Dc250 using a Creo CX250 rip.

The issue is that i have a connection between rip and machine, the job appears at the copier, but the print just hangs there !

Any idea what is wrong ?

Bjorgvin

[kalindd]

How about restoring the Creo. The simplest thing that you can do. This looks like some kind of wrong parameters send from the rip. Good luck.

[Ragnarsson]

[vlaros]

Re: Xerox Dc250 with Creo CX250 problem

Hi all.

I have a problem with Dc250 using a Creo CX250 rip.

The issue is that i have a connection between rip and machine, the job appears at the copier, but the print just hangs there !

Any idea what is wrong ?

Bjorgvin

Hi I have the same problem with my Docucolor 240 with Creo Cx250. How did you fix it?

Thanks

[Ragnarsson]

Re: Xerox Dc250 with Creo CX250 problem

Hi Viaros.

I got a PC specialist, he rebuild the Raid controller (this is something quite common with RAID controllers)

After that I did a full restore, as described in the user manual.

Best of luck.

Ragnarsson

[Milo Wilson]

Re: Xerox Dc250 with Creo CX250 problem

He probably restriped the Image disks in the Creo.

[vlaros]

Re: Xerox Dc250 with Creo CX250 problem

Thanks for your prompt reply.

Well, in my creo there is no more raid disk! I do not know it seems like it evaporated somehow

and beside the fact that all the jobs remain stuck in the printprocess and nothing else happens, when CREO starts the following error appears: "wrong disk configuration, disk number should be 2. disk number is 1 "????????

I restored creo to an earlier stage, even the factory stage but still the error appears and the jobs remain stuck. I looked a lot over the internet but the solutions appear for a different version of creo not cx250 and i'm afraid to use them (a solution is stripping the disk as milo said)

Any more ideas?

[Ragnarsson]

[vlaros]

Re: Xerox Dc250 with Creo CX250 problem

Hi

Thanks a lot for the response.

According to what I know after reading in depth and from what our PC specialist told me, after restriping I need to reinstall CREO as restoring for me at this moment is not an option as i have already restored it to the factory default mode. Please correct me if I'm wrong)

If i need to do the restriping and reinstall creo I have the problem that I lost my software CDs and right now I'm our of the CREO software.

Could you please be so kind and help me with the creo Cx250 software image disks? I have the registration no for the CREO so no need to worry about registering your soft to another creo.

I willing to pay for it, but to get the creo working, as my jobs are not done and my customers.....

[Ragnarsson]

Re: Xerox Dc250 with Creo CX250 problem

Hi.

I dont belive that you need the system disks, I don't have them and I never had them.

The restriping is only for the image disk (I belive) the system and all the backup info
is on seperate disks.

Re.

B

[adriansto]

Re: Xerox Dc250 with Creo CX250 problem

O imagine a sistemului de operare pt Creo se afla pe o partitie separata a hardiskului de sistem. Citeste documentatia si o sa vezi cum trebuie facuta reinstalarea.

[mkdirs]

Re: Xerox Dc250 with Creo CX250 problem

how can i rebuild the Raid controlle i have problem with raid

[Milo Wilson]

Re: Xerox Dc250 with Creo CX250 problem

Need to configure the 2 other drives as striped. In the install instructions.

[mkdirs]

Re: Xerox Dc250 with Creo CX250 problem

I do not have the any creo installation disk
i have just an ghost image for the xp Os
and i reset the bios setup
i think that i need to configure the raid with crtl + i
but after that windows xp not booting up