DC3535 Creo not printing

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  • Goshe
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 118

    #1

    DC3535 Creo not printing

    I have dc3535 with Creo Spire v1.0 and it's not printing in LAN,the jobs are not received on Spire it won't work with crossover also.I have correct ping reply from LAN card.When I'm trying to print test page directly from Creo everything is OK

    anyone help??
  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #2
    did you install with the correct driver? are you able to see thge printer in network neighbourhood
    a machine is only as good as your tech : source:screwtape ; the scary one

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    • Goshe
      Trusted Tech

      100+ Posts
      • Jul 2009
      • 118

      #3
      davidj7 yes it's correct driver and the printer is visible in network neighbourhood

      Comment

      • davidj7
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2009
        • 1107

        #4
        if printer driver is correct then submitted jobs should be seen on spire, which queue did you select process_store or spool_store.
        a machine is only as good as your tech : source:screwtape ; the scary one

        Comment

        • Goshe
          Trusted Tech

          100+ Posts
          • Jul 2009
          • 118

          #5
          it's on default settings,but I've solve the problem,just turned off the windows firewall

          what's the difference between process_store and spool_store?

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