reset web interface Xerox M24 password ?

[togrok]

Hi,
Our Customer changed the Web Interface password on a Xerox M24. How can I change this without knowing this password? I have access to the panel, but not through the Internet Services. I can log in, but can not change anything.
Thank You,
Bob

[johnner66]

h

try log in svs mode then change the admin pw

[togrok]

Hi John,
The Admin password is the 11111 in the access mode. Are you talking about somewhere else? I don't have a laptop to clear it.
Thanks,
Bob

[togrok]

Hello,

Any one know how to do this please?

Thanks,

Bob