DC12 errors of system

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  • Enzo
    Trusted Tech

    250+ Posts
    • Jul 2009
    • 407

    #1

    DC12 errors of system

    Could you explain the details of these errors to me?

    9-344
    9-342
    15-380

    Thank
  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #2
    whats u r e-mail
    a machine is only as good as your tech : source:screwtape ; the scary one

    Comment

    • Peter Montgomery
      Technician
      50+ Posts
      • Dec 2009
      • 52

      #3
      Xerox DC 12 Error Code 9-344 , 9-342 , 15-380

      The Descriptions for Xerox DC 12 Error Code 9-344 is:
      Ibt Cleaner failed to contact the IBT.

      Are their any colours missing on prints?
      You can sometimes only get the black plate printing out or smeared prints.

      IBT Clutch has failed.



      Error code 9-342 is usually the 2nd BTR clutch has failed.

      Is there a grinding noise with this one?
      If it rattles maybe the clutch.
      If it's a loud grinding noise it may be the 2nd BTR Unit itself.



      Error code 15-380 is usually dirty mirrors in the scanner.
      Take off the glass and give them a wipe with something dry to get the dust off. And wipe the silver strip on top of the carriage.

      Also clean the white strip underneath the glass (White Reference)
      and if it has a DADF clean under the left hand side of where the glass would sit. There is a white reference strip there too.

      If you need a video of this just leave a reply here and I'll make you one on my DC12.

      Pete
      Colour Copier Service http://www.colourcopierservice.com




      Connect with me on...

      Facebook http://www.facebook.com/video/video.php?v=1223670679806

      Twitter http://twitter.com/pete_montgomery

      YouTube http://www.youtube.com/watch?v=_oc2wp_6T6k

      Blog http://colourcopierservice.wordpress.com

      Comment

      • davidj7
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2009
        • 1107

        #4
        i am sending you the manual of dc12. and NO i am not entertaining any manual requests.
        a machine is only as good as your tech : source:screwtape ; the scary one

        Comment

        • SEnder
          Technician
          • Jun 2008
          • 36

          #5
          oil

          check 2nd BTR, ac driver pwb.

          Comment

          • Enzo
            Trusted Tech

            250+ Posts
            • Jul 2009
            • 407

            #6
            Originally posted by Peter Montgomery
            The Descriptions for Xerox DC 12 Error Code 9-344 is:
            Ibt Cleaner failed to contact the IBT.

            Are their any colours missing on prints?
            You can sometimes only get the black plate printing out or smeared prints.

            IBT Clutch has failed.



            Error code 9-342 is usually the 2nd BTR clutch has failed.

            Is there a grinding noise with this one?
            If it rattles maybe the clutch.
            If it's a loud grinding noise it may be the 2nd BTR Unit itself.



            Error code 15-380 is usually dirty mirrors in the scanner.
            Take off the glass and give them a wipe with something dry to get the dust off. And wipe the silver strip on top of the carriage.

            Also clean the white strip underneath the glass (White Reference)
            and if it has a DADF clean under the left hand side of where the glass would sit. There is a white reference strip there too.

            If you need a video of this just leave a reply here and I'll make you one on my DC12.

            Pete
            Thanks for the answer. I would like only to know what is the IBT. thanks.

            Comment

            • davidj7
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2009
              • 1107

              #7
              damn!!! .*shoots myself*
              a machine is only as good as your tech : source:screwtape ; the scary one

              Comment

              • Peter Montgomery
                Technician
                50+ Posts
                • Dec 2009
                • 52

                #8
                Xerox DC 12 / DC 1250 IBT

                Originally posted by Enzo
                Thanks for the answer. I would like only to know what is the IBT. thanks.
                RE: Xerox DC 12 / DC 1250 IBT. It stands for Intermediate Belt Transfer.

                The belt that transfers the image from the drums on to the paper.
                Is that what you wanted to Know?
                Colour Copier Service http://www.colourcopierservice.com




                Connect with me on...

                Facebook http://www.facebook.com/video/video.php?v=1223670679806

                Twitter http://twitter.com/pete_montgomery

                YouTube http://www.youtube.com/watch?v=_oc2wp_6T6k

                Blog http://colourcopierservice.wordpress.com

                Comment

                • Enzo
                  Trusted Tech

                  250+ Posts
                  • Jul 2009
                  • 407

                  #9
                  Originally posted by Peter Montgomery
                  RE: Xerox DC 12 / DC 1250 IBT. It stands for Intermediate Belt Transfer.

                  The belt that transfers the image from the drums on to the paper.
                  Is that what you wanted to Know?
                  Yes thanks. And BTR what it means?

                  Comment

                  • gregoryk

                    #10
                    are you any familiar with this machine at all? b.bias-t.transfer-r.roll

                    Comment

                    • Enzo
                      Trusted Tech

                      250+ Posts
                      • Jul 2009
                      • 407

                      #11
                      Originally posted by gregoryk
                      are you any familiar with this machine at all? b.bias-t.transfer-r.roll
                      my father is technical but unfortunately I is not English therefore the terms in English I don't know them!

                      Comment

                      • lindagrham21

                        #12
                        Re: DC12 errors of system

                        DC12 errors of system get helps at How to Fix Brother Printer Offline Windows 10 | 1-855-626-0142

                        Comment

                        • ronni001

                          #13
                          Re: Xerox DC 12 / DC 1250 IBT

                          yes this is a very irritating problem that you are facing.
                          these error can be found due to several issues one of them is common and know as Xerox printer error . But now it is quite easy to resolve it by just following few easy steps.

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #14
                            Re: DC12 errors of system

                            Originally posted by lindagrham21
                            this is a xerox machine not at all a brother

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