DC 5000 8-311 fault code

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  • xeroxer
    Technician
    • Jan 2010
    • 10
    #1

    DC 5000 8-311 fault code

    I have a big problem...anyone help me, What can I do...service closed and must finish this job

    DC5000
    8-311
    10-355
    Tags: 5000, box, code, customer, fault, job, power, side
    • XeroxTechBrazil
      Trusted Tech

      100+ Posts
      • Aug 2008
      • 198
      #2
      Please See Attachments

      If you need more information, email me:

      JorgeXcalak@live.com
      Attached Files

        Comment

        • billmoz
          #3
          you beauty!!!

          8-311....The problem is the registration side shift motor apparently, although a push in and out of the registration bar behind 2nd BTR box along with a power up/down has solved this problem for me anyhow, and saved me sooooo much grief from a customer and his rush job!! Thanks, got me out of a real hole.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Only 1.5 years too late.

                Comment

                • jameshobcraft
                  Technician

                  Site Contributor
                  • Apr 2010
                  • 11
                  #5
                  Re: DC 5000 8-311 fault code

                  I have this fault code coming up and the 10-355 code, however I am unable to adjust NVM in administrator mode (invalid chain link). Does anyone know how to enter service mode on the DC5000?

                  Cheers
                  J

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