DC 5000 8-311 fault code

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  • xeroxer
    Technician
    • Jan 2010
    • 10

    #1

    DC 5000 8-311 fault code

    I have a big problem...anyone help me, What can I do...service closed and must finish this job

    DC5000
    8-311
    10-355
  • XeroxTechBrazil
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 198

    #2
    Please See Attachments

    If you need more information, email me:

    JorgeXcalak@live.com
    Attached Files

    Comment

    • billmoz

      #3
      you beauty!!!

      8-311....The problem is the registration side shift motor apparently, although a push in and out of the registration bar behind 2nd BTR box along with a power up/down has solved this problem for me anyhow, and saved me sooooo much grief from a customer and his rush job!! Thanks, got me out of a real hole.

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Only 1.5 years too late.

        Comment

        • jameshobcraft
          Technician

          Site Contributor
          • Apr 2010
          • 11

          #5
          Re: DC 5000 8-311 fault code

          I have this fault code coming up and the 10-355 code, however I am unable to adjust NVM in administrator mode (invalid chain link). Does anyone know how to enter service mode on the DC5000?

          Cheers
          J

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