I was servicing a client's Xerox DCC400 with an Error Code 8-900
What happens is It jams in the left hand door in the registration transport area before it gets to the 2nd BTR.
No crunching paper, it just stops.
After removing the paper the odd thing is that it then gives this message.
White bordered transparencies for color are loaded in tray 4
Remove transparencies from tray 4, load plain in the tray and press start to continue.
or Press C to cancel the copy job and select tray 5
When copying documents onto transparencies use borderless transparencies. White bordered transparencies for color copying cannot be used.
Message ends.
Then there would be an error code 007-959
Now the thing is the machine only has plain paper in it.
The job has nothing to do with transparencies.
Very odd. Any Ideas?
What happens is It jams in the left hand door in the registration transport area before it gets to the 2nd BTR.
No crunching paper, it just stops.
After removing the paper the odd thing is that it then gives this message.
White bordered transparencies for color are loaded in tray 4
Remove transparencies from tray 4, load plain in the tray and press start to continue.
or Press C to cancel the copy job and select tray 5
When copying documents onto transparencies use borderless transparencies. White bordered transparencies for color copying cannot be used.
Message ends.
Then there would be an error code 007-959
Now the thing is the machine only has plain paper in it.
The job has nothing to do with transparencies.
Very odd. Any Ideas?
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