Hi all,
I have a DC 250 that recently was showing 042-326 error, we have carried out what should be required to fix this issue but i cannot reset the error. I have tried the reset procedure by holding down the 0 key for 5 secs then pressing enter, this gets me into the logon screen which i then enter 6789 but when i hit confirm it freezes up and i have to power off the printer again.
Anyone got any ideas on why this might be happening, It was able to reset the error code before i serviced the printer but now it just freezes everytime.
Is there anyway of resetting back to factory default?
Update:
Apparently the machine is locked out and can only be released by the diagnosis software tools which are installed and connected to via a laptop. Anyone know of the tools?
I have a DC 250 that recently was showing 042-326 error, we have carried out what should be required to fix this issue but i cannot reset the error. I have tried the reset procedure by holding down the 0 key for 5 secs then pressing enter, this gets me into the logon screen which i then enter 6789 but when i hit confirm it freezes up and i have to power off the printer again.
Anyone got any ideas on why this might be happening, It was able to reset the error code before i serviced the printer but now it just freezes everytime.
Is there anyway of resetting back to factory default?
Update:
Apparently the machine is locked out and can only be released by the diagnosis software tools which are installed and connected to via a laptop. Anyone know of the tools?
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