C3545 scan to email - formatting takes forever

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  • Dexor
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2010
    • 223

    #1

    C3545 scan to email - formatting takes forever

    I have identically configured machine in the same physical area; on one of them email and network scanning just stopped working; it actually kind of works - it takes forever with message 'formatting' - it may take anywhere from 10min to 60 min to complete. Swapped hard drives and boards - nothing works. Everything else works just fine...
    Any ideas?
  • artphil
    Trusted Tech
    • Aug 2008
    • 155

    #2
    Hi Dexor,

    Probaly you need to update the sytem software.

    Did you already swap memory?

    Kind regards,

    Artphil

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    • Dexor
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jan 2010
      • 223

      #3
      Originally posted by artphil
      Hi Dexor,

      Probaly you need to update the sytem software.

      Did you already swap memory?

      Kind regards,

      Artphil
      This is what bothers me about it - why would all of a sudden the email/network scanning feature get into this 'formatting' for ever - perhaps a spike that messed up memory? I haven't tried memory (smaller dimms I haven't tried)
      How do you update system software? I will send my guy with pws later today

      Comment

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