Configuration Report greyed out (WCP 65/75/90)

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  • ccopy
    Technician

    50+ Posts
    • Aug 2008
    • 51

    Configuration Report greyed out (WCP 65/75/90)

    We are beating our heads against the wall on this WCP 65. We're trying to get the networking going. All the network buttons are greyed out and we're trying to print a Configuration Report and it's greyed out as well.

    We know its something simple and we'd dealt with before but can't remember what the resolution was.

    Anyone that can shed some light please? Thank you.
  • Milo Wilson
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 478

    #2
    You probably have corrupted software and need to reload. Or a bad hard drive.

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1734

      #3
      yes, first try with system software

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