Colorcal error when calibrating

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  • savedsoul
    Technician
    • Jul 2009
    • 49
    #1

    Colorcal error when calibrating

    I am trying to calibrate my dc 250 but I keep getting an error message.
    "check scanner power or cable (-13)".

    What could be the problem?
    Tags: 250, box, cable, calibrate, calibrating, check, dc 250, docucolor, error, error message, fiery, format, message, page, power, problem, sca, scan, scanner, scanning, set, tech
    • copymachine
      Technician
      50+ Posts
      • May 2009
      • 53
      #2
      DocuColor 250f Tech Eureka . After scanning when getting the measured page you get the error: Check scanner power and cable ( -13 ) Cause: NVM corruption in DC250. After init all ( using the GUI ) and manually set the NVM values back from the NVM sheets it works fine. When you make a scan in the Colorcal scanbox, you see always 8.5 by 11 inch format even if it is in Europe A4. This is OK. When you make a scan to an own made scanbox you see the correct format, in my case A4. so, don't worry about this :-) IOT s/w version 1.3 and Fiery 1.1.

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        • savedsoul
          Technician
          • Jul 2009
          • 49
          #3
          Hi, THanks for oyur reply.
          I still have this problem can I get to know what the NVM values should be so that I set them on the machine?

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