xerox 5328 error U7

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    #1

    xerox 5328 error U7

    I am new and I would like to ask how to get rid of U7. After warm up, my copier is saying to clear a jam that does not exist, then gives E2 error, and then U7.

    Any idea how to clear it? Thanks,

    new
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    First thought is to upgrade the customer. Otherwise check the copy cartridge for an open seam. On this model if the belt seem allows light to pass it causes this error. If the machine was set for run to failure on the cartridge then this error occurs when the cartirdge is past its usefull life. As to the E2 codes that is a "watchdog" timer error and can mean anything but I would be willing to bet the cartridge caused it.
    And Star Trek was just a tv show...yeah right!

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    • suckis
      Trusted Tech
      100+ Posts
      • Dec 2006
      • 165

      #3
      When tha console displays the U7 code, press the "zero" (0). If "one" (1) appears then 100% you will have to change the copy cartridge.
      ! RTFM !
      My site: http://www.e-club.gr/

      Comment

      • yasir
        Technician
        • Mar 2007
        • 19

        #4
        change the copy cartridge

        change the copy cartridge or also remove the black papers on the erase lamp.
        ote=suckis;10595]When tha console displays the U7 code, press the"zero" (0). If "one" (1) appears then 100% you will have to change the copy cartridge.[/quote]

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        • suckis
          Trusted Tech
          100+ Posts
          • Dec 2006
          • 165

          #5
          Originally posted by yasir
          change the copy cartridge or also remove the black papers on the erase lamp.
          That' s right! I forgot that!
          ! RTFM !
          My site: http://www.e-club.gr/

          Comment

          • Canuck
            Tech Specialist

            1,000+ Posts
            • Nov 2007
            • 1713

            #6
            U7-1 is problems seeing belt hole in photo-receptor belt(drum). Seam can wear(false holes) also if pre-charge erase lamp is soiled you can get this code. Probably needs a cartridge though

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