Docucolor 1623

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  • TTL
    Trusted Tech

    100+ Posts
    • Dec 2008
    • 127

    #1

    Docucolor 1623

    Hi.
    I have one of this machines, it's from a client who don't work with her for more then one year, but now he wants to know if we can fix it. But we don't work with Xerox products, but the client wants that we try to fix the machine.
    The problem is that the black drum it's over, and the machine don't make a copy till the drum it's changed.
    The question is, it's possible make a copy without change the drum? because I want to know how the copy is, to see if she needs something more, I check the fuse, the drum's, etc, everything seems to be good. But I don't want that the client buy a drum, and then the machine needs a lot of more things.
  • johnner66
    Trusted Tech
    • Mar 2009
    • 265

    #2
    have you try change from the colour drum

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    • TTL
      Trusted Tech

      100+ Posts
      • Dec 2008
      • 127

      #3
      yes.. but the machines keep saying that one of the consumables are over. to change him, and then make a copy..:S

      Comment

      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        You need a new drum or chip.

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