Scanner Disconnected

tibbs

Trusted Tech

100+ Posts

Join Date: Aug 2008

Posts: 221
#1

Scanner Disconnected

08-09-2010, 06:25 PM

Hello, i have a Xerox 8560 MFP thats displaying Scanner Disconnected. I have checked this connection and it's seem to be fine.I have disconnected and reconnected it but the same problem. Can anyone shed some light on this issue?
Tags: connection, fine, issue, light, mfp, nec, power supply, scan, scanner, xerox
WHITMAN RINALDO

Junior Member

Join Date: Apr 2010

Posts: 6
#2

08-09-2010, 07:28 PM

I think the scanner is defective 062K22930. (First make sure that the scanner head isn't locked)

If it's not that, then go with electronics module or the scanner power supply might be bad, but those are rare.

Whit
Item, Inc.
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